Please be aware that Orders placed after 2pm will be processed the next working day.

Shipping & Returns

ROI Delivery

  • Free standard shipping for orders over €29.95 ( 3-5 working days )
  • Express shipping for orders over €29.95 ( 1-2 working days) €3.99
  • Orders under €29.95 – Standard ( 3-5 working days) €4.99
  • Orders under €29.95 – Express ( 1 -2 working days)  €5.99

UK Delivery

  • Free standard shipping for orders over €29.95 ( 3-5 working days )
  • Express shipping for orders over €29.95 ( 1-2 working days) €3.99
  • Orders under €29.95 – Standard ( 3-5 working days) €4.99
  • Orders under €29.95 – Express ( 1 -2 working days)  €5.99

EU Delivery

  • Standard ( 5-7 working days )  €12.00
  • For orders over €29.95 – €8.50

USA Delivery

  • Standard ( 6-9 working days ) €14.00
  • For orders over €29.95 – €9.50

 

International Delivery

  • Please be aware depending on your order value and destination country, you may be liable to pay local taxes and duties on receipt of your order. Chia Active cannot accept liability for these charges.
  • *We currently DO NOT SHIP to: Canada
  • Products delivered to destinations outside the EU may be subject to taxes, fees, customs duty, levies, or other charges as a result of local legislation or customs formalities. The recipient of your order is responsible for all customs formalities for the import of the Products, and will be required to pay any additional charges for international delivery, including import duty, formal customs entry, taxes, levies and other charges that may be levied outside the EU.
  • The recipient of the Products, not the person placing the order, will typically receive a separate request for payment of these charges when the goods arrive in the country of destination. If you’re ordering Products to be delivered to someone else, please ensure they’re aware that they’ll be responsible for these additional charges.
  • Please note that in some countries, such as the USA and Canada, the person ordering Products may receive a request for payment of these charges, in which case you will be responsible for paying these additional charges. Payment by you or the recipient (as applicable) must be received by the relevant customs authority before delivery of the Products will be made.
  • Unfortunately we have no control over these charges and cannot predict what they may be, so we are unable to offer any assistance on these processes. We advise that you check any customs formalities and the import charges applicable in any Non-EU Country before ordering Products to be delivered there. We will use commercially reasonable efforts to provide you with information which we hold which relates to the Product or order which you may need in order to arrange customs clearance.

 

Returns

We cannot accept any returns.

For any queries in relation to your order, please don’t hesitate to get in touch with our customer services team at info@chiaactive.co